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FAQ


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Frequently Asked Questions

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What do I need before getting started with MPI?


Just your phone and a willingness to grow. If you already have a website, great—we’ll plug into it. If not, we’ll build one that works while you sleep.


Do I need to be tech-savvy to use MPI?

Absolutely not. Just your phone and a willingness to grow. As long as you can download our custom app to your phone we can work with you to learn to benefit from getting your contacts being served faster.

How fast can I go live?

Most Bronze systems go live in 4–6 days. Silver systems may take 1–2 weeks depending on complexity. Usually defining customer requirements and setting clear expectations is the time limiting issue.

What does it cost?

Setup starts at $997 and goes up based on complexity. Monthly plans start at $197. All plans include real support—not just software access.

What’s expected of me?

We’ll build the system—but you have to use it. Your business doesn’t grow without fuel. You provide effort like gasoline; we provide the patform like an engine.

What kind of business does MPI work for?

Contractors, real estate agents, insurance brokers, coaches, and local service pros. If you generate leads and book appointments, this system was made for you.

Is MPI for me?

MPI is built for local professionals who are serious about scaling to (and through) six figures and beyond. If you’re committed to systems, we’re committed to you.

What’s the Summer of Success offer?

You get our normally $97 bronze engine for 3 months including setup and onboarding for a one-time fee of just $597 to engage our services. Get our fully-powered Unlimited AI Silver Engine for 3 months for including setup and onboarding for a one-time fee of just $1641.

Is there a long-term contract?

No. All plans are available for month-to-month billing with a set-up fee. You stay because it works—not because you're locked in. There are discounts for 3, 6, 12 & 24 month commitments.

Will MPI help me get more leads?

Yes—and just as important, our system stops leads from slipping through the cracks. The system captures, nurtures, and books appointments for you.

What does MPI automate?

Lead capture, follow-up messaging, appointment booking, pipeline tracking, and more. You set the rules—we build the machine.

What kind of support do I get?

Live onboarding, heavy support the first 30 days, and weekly office hours. You’ll also have a mobile command center and a real person you can reach.

What happens if I get stuck?

We step in. You’ll never be left clicking through a help center trying to figure it out alone. Our goal is your progress, not extra frustration.

Will the system grow with my business?

Yes. As you grow, the system scales. Add more automations, upgrade tiers, or build out team tools—without starting over. We will serve you more as your success and needs grow.

How do simple automations of the chat bot happen?

During our marketing audit, review of your website, and strategy call we can uncover and define routine questions that are often asked of your staff. Using appropriate "keywords" we can build triggered automations that fire when those keywords are entered by a client using your chat bot. We do this during the the initial setup of your system.

How do I get a fully-automated AI responding to my prospects.

We can install this at the beginning of your time with our system. However, this requires a well-written, accurate, and comprehensive website for the AI chat bot to learn from. We can also feed the chatbot a whole list of questions and responses. We can test the robot off-line and drill and re-train it until you are happy. For most applications this is easy to do and is very effective, saving the business alot of time and generating results.

What do you mean by one unified contact?

New lead information can come into our app on your phone. The new lead may be communication via multiple channels. The system does a great job at consolidating the lead information into one contact. Your opportunity is to rapidly engage new leads your sales process and expand your connectivity and relationship with the new lead. Of course, savvy automations an be added to the system to help save time and accelerate your sales process.

Do I need to use a new phone number?

Yes, it's necessary to make the chat services work. It is the "magic bullet." The good news is no-one really tracks or memorizes phone numbers anymore. Of course, this number is just forwarded to your existing cell or phone system for normal voice answering as you choose.

Can I use my existing site?

Yes. It is a simple process to get the chat widget engaged on your new existing website with the updated change to your new phone number. If you choose to upgrade to a fully-responsive trained AI chatbot, the quality and accuracy of your existing site is important.

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